top of page

Privacy Policy

Data collected

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access.

    • such information includes traffic data, location data and other communication data

    • we use cookies to collect this information

  • Information provided voluntarily by you. For example, when you contact us for information.

    • we collect data sent to us via the web form on our Contact page

    • we also collect data you send to us via email eg to hello@indigo.scientific.co.uk

​

How we use your information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • respond to customer enquiries or support requests

  • provide information to you that you request from us relating to our products or services

  • provide information to you relating to other products that may be of interest to you, where you have consented to receive such information.

  • inform you about changes to our services and products

  • analyse data to improve our services, and/or your experience

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

​

Storing your personal data

In operating our website, and processing enquiries via email and the contact form on our website, we may transfer data that we collect from you to locations outside of the European Union for processing and storing. We use Google services to process our emails and our contact form on our website. By providing your personal data to us, you agree to this transfer.

​

How long we will retain your data

We will retain your data for no longer than necessary. The length of time will vary depending on any legal obligations we have (for example, tax purposes), the nature of any contracts we have with you, and our legitmate interests as a business.

Unless you consent to future contact, we will retain your information for as long as is needed to respond to your enquiry, and complete any follow-up action, and for a further 24 months before deleting it.

​

Disclosing your information

We will not, except where stated in this policy, disclose your personal information to any third party without your consent, except where we are legally required by law.

​

Third party links

This website includes third-party links. These links are not endorsements of these websites, or of their policy on user privacy. You should review their privacy policy before sending them any personal data.

​

Your rights

Under the General Data Protection Regulation public (GDPR), you have certain rights:

  • The right to be informed

    • We must inform you how we will use your personal data, and we do this through this Privacy Policy

  • The right of access

    • You have the right to request access to your personal data that we hold, and we must respond to your request within one month. You may do this by emailing us at hello@indigo-scientific.co.uk

  • The right to erasure

    • You have the right to request that we delete your data. To request this, please email hello@indigo-scientific.co.uk. We will delete your data unless we have a legal reason for keeping it.

  • The right to object

    • You have the right to object to direct marketing from us, or to any processing of your personal data where our lawful basis is legitmate interest. To formally object to any of our legitmate interest processing, please email hello@indigo-scientific.co.uk

    • ​

Other rights

There are a number of other rights under the legislation, but these are not applicable to the data we store or how we use it. These rights are: the right to rectification, the right to restrict processing, the right to data portability, rights in relation to automated decision-making and profiling.

bottom of page