We (Indigo Scientific Ltd) take privacy and security seriously, and regularly audit our processes and data. This policy states what we will do with any information we gather (some of which may be considered 'personal data'), and who it may be shared with. We will never share any personal data with third parties without your consent.
In running and maintaining our website we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access.
- such information includes traffic data, location data and other communication data
- Information provided voluntarily by you. For example, when you contact us for information.
- we collect data sent to us via the web form on our Contact page
- we also collect data you send to us via email eg to email@example.com
How we use your information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
- respond to customer enquiries or support requests
- provide information to you that you request from us relating to our products or services
- provide information to you relating to other products that may be of interest to you, where you have consented to receive such information.
- inform you about changes to our services and products
- analyse data to improve our services, and/or your experience
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.
Storing your personal data
In operating our website, and processing enquiries via email and the contact form on our website, we may transfer data that we collect from you to locations outside of the European Union for processing and storing. We use Google services to process our emails and our contact form on our website. By providing your personal data to us, you agree to this transfer.
How long we will retain your data
We will retain your data for no longer than necessary. The length of time will vary depending on any legal obligations we have (for example, tax purposes), the nature of any contracts we have with you, and our legitmate interests as a business.
Unless you consent to future contact, we will retain your information for as long as is needed to respond to your enquiry, and complete any follow-up action, and for a further 24 months before deleting it.
Disclosing your information
We will not, except where stated in this policy, disclose your personal information to any third party without your consent, except where we are legally required by law.
Third party links
Under the General Data Protection Regulation (GDPR), you have certain rights:
- The right to be informed
- The right of access
- You have the right to request access to your personal data that we hold, and we must respond to your request within one month. You may do this by emailing us at firstname.lastname@example.org
- The right to erasure
- You have the right to request that we delete your data. To request this, please email email@example.com. We will delete your data unless we have a legal reason for keeping it.
- The right to object
- You have the right to object to direct marketing from us, or to any processing of your personal data where our lawful basis is legitmate interest. To formally object to any of our legitmate interest processing, please email firstname.lastname@example.org
There are a number of other rights under the legislation, but these are not applicable to the data we store or how we use it. These rights are: the right to rectification, the right to restrict processing, the right to data portability, rights in relation to automated decision-making and profiling.
Your Data Matters is a useful resource from the ICO (Information Commissioner's Office), which clarifies your rights.
You also have the right to raise any issues or concerns directly by contacting the Information Commissioner's Office.
Changes to this policy
Page last updated: 6 July 2019
Cookies are very small text files that are downloaded to your device when you visit a website. They can be used for various purposes, including:
- supporting the technical functionality of the website
- storing user preferences
- recording website analytics – how many people visit our website, what pages they visit, and so on
Cookies can be divided into essential and non-essential. Essential cookies are used solely for the technical functioning of the website. Non-essential cookies include those that track how people use our website, or third party services such as our Twitter or YouTube account.
Giving you a choice whether to accept cookies for different purposes on websites may help to protect your online privacy and make you aware of instances where information about you is collected and used online.
To find out how to control cookies, read the more about cookies section.
Cookies on the Indigo Scientific website
Google Analytics cookies
We use Google Analytics to help us understand how our website users interact with our website, and how we can improve it. Analytics cookies are used to collect information and report website usage statistics without personally identifying individual visitors to Google. Google Analytics stroes information about:
- the pages you visit
- how long you spend on each page
- how you got to the site
- what you click on while you're here
More about cookies
If you'd like to know more about cookies the Information Commissioner's Office is the best place to start.
- Cookiepedia also has lots of useful information, including the different types of cookies, benefits of cookies and how you can manage cookies in your browser, so that you can view, delete or even block certain types of cookies.
- All About Cookies explains how to manage cookies on your mobile device.
- Google Analytics has a browser add-on that lets you opt out of analytics on all websites.